We ship all our Australian orders through Australia Post and private couriers and supply you with tracking details. All our items are carefully packaged to ensure that they reach you in perfect condition. All claims of damaged stock must be made in writing within 24hrs of delivery with photographic evidence to hello@cienne.com.au quoting your order number, all original packaging must be kept.
We endeavour to send out all orders within 2-3 business days, however please allow up to 7 business days for your order to arrive (please note some areas outside of the major metro cities may take longer). If you have an urgent order please contact us prior to placing the order, we will try our best to get it out to you as soon possible.


Please contact us directly at hello@cienne.com.au to receive an accurate postage cost, we are not responsible for any customs duties or taxes that may be charged. Please note due to the size of some of our products furniture items are not available for international shipping.

Returns & Exchanges.

Returns will only be accepted within 7 business days of your order being delivered. All returns are at the discretion of CIENNE. & must be made in writing quoting your order number to orders@cienne.com.au. Once your return has been approved & you have been supplied an ARN number you must return the goods at your own expense. Products must be in unused condition & have all original packaging intact. Once the order has been received and approved by CIENNE. you will then be able to exchange for another item minus the original shipping costs. Refunds will only be given at the discretion of CIENNE. when products are deemed faulty & a replacement is unavailable.
No returns, exchanges or refunds on sale and clearance items.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™